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Living
Accent Tables
Chairs
Chaise Lounges
Coffee Tables
Curio Cabinets
Futons
Living Room Sets
Ottoman
Recliners
Sofa Beds
Sofas
Love Seats
Dining
China Cabinets
Dining Tables
Chairs
Dinettes
Dining Sets
Sideboards - Buffets
Entertainment
A/V Shelves
Audio Racks & Cabinets
Entertainment Centers
Gaming Chairs
Media Cabinets
Speaker Stands
TV Stands
Kitchen
Stools & Bar Stools
Kitchen Tables
Kitchen Cabinets
Bakers Racks
Bedroom
Beddings
Bedroom Sets
Beds & Headboards
Bedside Tables
Chests
Drawers
Dressers
Futons
Mattresses
Nightstands
Vanity Sets
Kids Room
Beddings
Bedroom Sets
Benches
Book Shelves
Bunk Beds
Cabinets
Desks & Chairs
Headboards & Frames
Loft Beds
Step Stools
Toy Chests
Twin Beds
Nursery
Baby Beddings
Bassinets & Moses Baskets
Bed Rails
Child Size Furniture
Co-Sleeper
Cradles
Crib Mattresses & Pads
Cribs
Dressers
Gliders
Hampers
High Chairs
Nursery Beds
Nursery Storage
Play Pens & Pay Yards
Rocking Chair
Step Stools
Toddler Beds
Toy Chests
OUTDOOR (Pool, Porch, Patio, Deck, Garden)
Awning & Canopies
Benches
Chaise Lounges
Console Tables
Hammocks & Accessories
Lounge Chairs
Ottomans
Outdoor Canopies
Patio Furniture Sets
Pool Bar Table
Pool Floats
Porch Swings
Rocking Chair
Storage Bench
Tables
Umbrellas
BY MATERIAL
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Glass
Leather
Plastic
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Wrought Iron
BY DESIGN
Asian
Classic
Contemporary
Country
Earth Friendly
Japanese Zen
Luxury
Mediterranean
Minimalist
Modern
Rustic
Space Friendly
Traditional
Unique
Urban
Victorian
Vintage

Customer Service Center

CUSTOMER INFORMATION
 
Customer Service 614 408 8271
   
Order By Phone 614 408 8271
   
Order By Fax 216 201 9322
   
Email discountsbest@gmail.com
   
Live Support
 
 
 
   
TRACK YOUR ORDER
Your order becomes available for status-tracking 24 hours after it is placed. please enter the following information below.
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SHIPPING INFORMATION

Order Turn Around Time

Orders are normally processed on the business day they are received. FurnitureFactoryOutlets.Net will notify you if your shipment will be delayed for any reason.

Shipping Address vs. Billing Address

We do allow you to ship to a different address other than your billing address. However, your billing address must match the address on your credit card statement.

Shipping Charges & Regions

All products are shipped using UPS, USPS, or FedEx ground. Please call for orders shipped to Alaska, Hawaii, or Puerto Rico. Sorry, but we are currently unable to ship to international, APO or FPO addresses at this time.

C.O.D. and P.O. Boxes We do not ship COD and cannot mail to P.O. Boxes. A physical street address will be required for delivery.

Order Timing You should expect your order to arrive within 9 to 14 business days (if not sooner).

Tracking Numbers

- For most orders, when the tracking number is available, you will be able to view it by viewing the order history on your account page.
- Some shipments coming into Canada from the U.S. will not have a tracking number available. In addition, some United States Postal Service shipments do not have tracking numbers.
- If the tracking number you were issued is not working please contact us immediately.

International, APO, and FPO Shipping

Sorry, but we are currently unable to ship to international, APO or FPO addresses at this time.

Order Status

You can visit your account page for your order status.

PAYMENT METHODS

Payment Methods

We accept Visa, MasterCard, and PayPal. You can use American Express and Discover through PayPal.

If Your Credit Card is Declined:

Please check the following:
- that the number and expiration date are correct.
- that the billing address you provide is the one that your financial institute has on record.
If everything is correct, and your card is still declined, please contact the institution that issues your card.

International Credit Cards

We only accept American and Canadian credit cards.

PRODUCT AVAILIBILITY

Out-of-Stock Availability We are unable to provide information for when out-of-stock products will be available.

Product Out-of-Stock

If an out-of-stock or back-order situation arises, we advise the customer as soon as possible and refund the transaction.

RETURNS & REFUNDS

Returns and Refunds

If you are not fully satisfied within 14 days of the delivery date, please return your order to us. Email our Customer Service department at discountsbest@gmail.com and they will assign to you a Return Authorization Number (RAN) which allows us to keep track of the return.

The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. "New and unused" means sale-able condition, not dirty and not washed. We cannot accept returns for an item with any indications that it has been used.

Return shipping costs are your responsibility unless the item is damaged or defective. All returns are subject to a 30% restocking fee and must be returned within 2 weeks (14 days) after receiving the item. If you have any questions about the restocking fee as it pertains to your order please call us before we ship the product as once it leaves the warehouse we have incurred our cost.

Order Cancelation

An order cancellation request should be received via email within 12 hours of placement. Please write your full name and order number in the body of the text and put “order cancellation request” in the header. Send to discountsbest@gmail.com. If your order has already been shipped you will be responsible for the shipping fees.

Product Quality

At FurnitureFactoryOutlets.Net we take pride in ensuring that you receive a high quality product at your doorstep. Every product we ship is hand inspected and packed in a secure high quality box. If for any reason you receive a damaged product please return it immediately so that a refund can be issued or a replacement can be shipped. We are experts in the products we stock and if you have any product related questions don’t hesitate to send us an email.

Purchases Technical Support

The product manufacturer is the best resource for assistance with your purchased item.

Lost Invoices

You can obtain your invoice and other order information by logging into your account and clicking “My Order “. You may click on the order you would like the invoice for and print it out for your records.

Order Problems

If your product is not what you ordered or is defective you may return the product. Please contact us at discountsbest@gmail.com. If the problem is a technical problem you are experiencing with the product, contact technical support with the manufacturer. If your problem is different than any of these, contact us at discountsbest@gmail.com .

DATA & TECHNICAL ISSUES

Data and Technical Issues

In the event of data or technical issue which results in incorrect information or mispricing of products and services, FurnitureFactoryOutlets.Net is not liable for transactions arising out of this error. If you find an error, please contact us and our team will attempt to fix it as soon as possible.

Furniture Factory Outlet FAQ'S
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